Problem
Why teams need this
Customer enquiries arrive on business phones and are difficult to assign, follow up and measure.
Product workflow
- 1Business owner starts Meta-hosted signup
- 2Meta shows requested assets and permissions
- 3Owner grants access
- 4Webhook messages enter the correct tenant
- 5Staff review AI-extracted details before creating work
Operational benefits
Customer-controlled connection
No shared manual access tokens
Tenant-bound channel records
Disconnect and deletion controls
Product screens use demonstration data unless explicitly identified as a signed-in customer workspace. Availability of Meta messaging depends on the customer's authorisation and Meta approval.