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客戶關係管理

Customer relationship management

SharkFlows keeps customer contacts, service locations, equipment, vehicles, pets, quotations, jobs, invoices and communications in one authorised company workspace.

Problem

Why teams need this

Customer details are often split across phones, spreadsheets and chat histories.

Product workflow

  1. 1Capture an enquiry
  2. 2Match or create the customer
  3. 3Attach an asset or location
  4. 4Quote and schedule work
  5. 5Retain the complete service history

Operational benefits

Less duplicate entry

Fewer lost enquiries

Continuous asset history

Tenant-isolated records

Product screens use demonstration data unless explicitly identified as a signed-in customer workspace. Availability of Meta messaging depends on the customer's authorisation and Meta approval.

Customer relationship management | SharkFlows